Outsourcing Services

Custom Software Development Services

Custom software development is a way to get a competitive advantage in the market due to the superior functionality a custom solution provides. With 32 years in IT, Vertscend offers custom software development services to plan and deliver tailored quality software reliably and promptly.

  • Provide ITIL consulting services, which means aligning ITIL best practices with our customers’ needs.
  • Propose the most suitable solution for your problems based on ServiceNow® and Jira platforms.
  • Customize the platforms to meet your business requirements.

Types of Custom Software We Deliver

Companies may face plentiful ITSM-related challenges. They can be general or specific. But regardless of that, we can help you tackle any of them, for instance:

Corporate & Interorganizational Software Systems

We build software that automates enterprise-wide processes and covers interdepartmental information flows, and may also include transactions with customers, vendors and partners.

Examples: ERP, operations management software, SCM, EAM, MES, POS, claims processing software, HCM/HRM.

Departmental Software

We build software with features that are unmet by mass-market commercial or free software to cover the needs of a particular department within your organization.

Examples: CRM, inventory management, financial management software, RIS, PACS.

Software for a Specific Business Function

We build software that fully covers business-unique and industry-specific functions, thus it doesn’t need time-consuming and complicated customization as is the case with market-available software products.

Examples: price management software, clinical decision support app, specialized accounting/treasury management software, invoicing and billing software.

Customer Self-service Apps

We build applications that help your organization deliver tailored customer experiences to win the market competition.

Examples: mobile banking apps, patient portals, shopping apps.

Corporate Applications We Develop


  • Enterprise resource planning (ERP)
  • Supply chain management (SCM)
  • Operations management software
  • Business process management
  • Enterprise asset management (EAM)
  • Human resource management (HRM) / human capital management (HCM)
  • Business intelligence (BI) systems


  • Manufacturing execution system (MES)
  • Product life-cycle management (PLM) software
  • Connected vehicle system
  • Procurement platforms
  • Spare parts management system
  • Inventory management software


  • Electronic health records (EHR) systems / Electronic medical records (EMR) systems
  • Healthcare revenue cycle management
  • Tax invoicing system


  • Ecommerce solutions
  • Point of sale (POS) software

Other industries

  • Insurance: Claims processing software
  • Professional services: Income tax calculation systems, talent acquisition workflow management
  • Telecoms: Billing systems
  • Aviation: Ramp resource management software

Our Recent Project: Operations Management Software for a Manufacturer of Phyto-Based Pharmaceuticals

In brief

  • We built customer registration and customer document (prescriptions, insurance, etc.) management software, integrated them with each other and an ecommerce solution to replace paper-based registration processing.
  • We built an order management system and integrated it with the ecommerce solution to centralize order, sales, and supply information.
  • We built and integrated a warehouse management tool to automate the control over available medicinal plants.


  • Significantly reduced manual effort for document collection and processing.
  • Less additional resources required to manage customer data while it amasses.
  • Significantly reduced order fulfillment delays and errors.
  • More efficient decision-making due to the ability to track the supply and plan the manufacture accurately.

Departmental Software We Develop

Enterprise resource & process management

  • Project & task management
  • Resource & workload management
  • HR and talent management
  • Sales & marketing automation
  • Risk management
  • Compliance management
  • Document management

Customer-centered software

Financial management & accounting

Knowledge & productivity

  • Learning & training systems
  • Knowledge management
  • Personal productivity & digital workplace
  • Employee monitoring
  • Content management & DAM
  • Collaboration & intranets

Supply chain management

  • Inventory management and optimization
  • Order management
  • Warehouse management
  • Vendor management
  • Delivery management


Emergency & security

  • Emergency response, incident management
  • Information security
  • Secure communicators and messengers
  • Secure videoconferencing
  • Video surveillance

Connected and smart

Their [Vertscend] work will help us achieve a higher level of communication with our diverse workforce by creating a repository of information, communication and event management tools. We have already seen an increase in event participation and use of the tools built into the site which allow the employees to have a greater part in self-managing their needs.

Denise Yarian, People and Culture Manager, Autosoft

Choose Your Service Option

Software Consulting

Our subject-matter experts will assess your needs and come up with possible custom software solutions. They’ll advise on techs and architecture design, as well as provide a rough estimation of time and costs.

End-to-end Software Development

We will support you through the full software development cycle – from initial needs analysis and requirement engineering to the implementation and adoption of the new software solution.

Legacy Software Modernization

To help you get more agility and efficiency, we can re-code or re-architect your legacy solutions with modern techs and architectural patterns, migrate them to the cloud, extend their reach and functionality, and more.

Microsoft Power Apps Development

We will leverage Power Apps for quick and cost-effective development of custom web and mobile business apps and portals. We will connect the apps to data stored across your Microsoft ecosystem (SharePoint, Microsoft 365, Dynamics 365, etc.) and third-party platforms and tools. We can also help you create a roadmap for the enterprise-wide citizen development adoption.

Related Services


We can integrate new software with other tools you already use – be they custom-made or platform-based – like ERP, CRM, PDM, MES, vendor and customer portals, and more.

API development

We can build clean, secure and well-documented APIs to help you extend enterprise-wide automation or enable smooth integration of your custom solution with other internal or external systems.

Continuous support

We can take over responsibility for consistent performance management, troubleshooting, evolution and change management to keep your software healthy, relevant and high-performing.

Why Develop with Vertscend

  • Custom software development company with 32 years of experience.
  • Full-cycle software development.
  • Over 700 employees on board, and the partner network of 5 companies with 700 employees.
  • Over 3,000 success stories (including projects for Walmart, eBay, NASA JPL, PerkinElmer, Baxter, IBM, Orange, BBC, MTV).
  • 76% of the revenue comes from 1+ year-long customers.
  • 9 Microsoft Gold Competencies and Silver Oracle partnership competencies; Microsoft Cloud Computing Partner Program member and AWS Select Consulting Partner.
  • Featured in Forrester’s 2018 Now Tech overview as a recommended custom software provider.
  • BBB Accredited Business.
  • Mature quality management system confirmed by the ISO 9001 certificate that allows implementing projects in full alignment with the customers’ quality, time, and budget expectations.
  • Guaranteed security of the customers’ data we access proved by ISO 27001 certificate.
Our first project with Vertscend involved development of custom trade promotion solution. The task was accomplished in a highly productive and efficient way, and marked the start of successful and mutually beneficial cooperation between Leo Burnett and Vertscend. We appreciate their proactive approach and ability to suggest improvements to a prospective solution on both architectural and business levels.

Mikhail Anfimau, Senior Solution Architect, Leo Burnett Worldwide

Our Hallmark Custom Application Development Projects

Inventory Management Software for Herbal Medicine Manufacturer

Built in just 3 weeks, the solution monitors the herbs stock at the stages of harvesting, internal packaging and storing, automatically extracts the info from the electronic scale, and generates PDF barcodes and inventory reports.

Cost of Custom Software Development

The cost of custom software development depends on your project’s scale and complexity shaped by multiple factors, such as:

  • Software type and a number of platforms supported (web, mobile, desktop).
  • Number and complexity of software features.
  • Custom software design uniqueness and complexity.
  • Number and complexity of integrations with other software systems.
  • Infrastructure requirements (availability, performance, security, latent capacity and scalability).

We will be pleased to provide an estimate for your project.

We Deliver with Speed, Quality and Agility

The success of our software comes from:

  • dedicated PM for each project who organizes the work for the benefit of transparency and visibility, coordinates communication with your in-house team and third parties, continuously re-evaluates requirements and manages risks.
  • Focus on quality at every stage of software development life cycle.
  • Lean UX design.
  • Clean and stable code; future-proof architecture (mobile-, integration-, cloud-ready; SOA, microservices-based, etc.).
  • Development in a view of undemanding support and smooth evolution.

Want to Develop Software that Lasts?

A custom application development company with the high level of technical excellence and profound knowledge of business domains, we can help you always stay one step ahead of competition.